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FAQ

1. What kind of information can I find in the Kosher Master Database?

Kosher Master contains a wide range of useful data relating to sources of kosher approved and/or kosher acceptable ingredients and their kosher status, as well as technical information about the raw materials themselves:

a. Kosher ingredients – The database lists thousands of kosher ingredients and an ever growing quantity of sources for each product. Included are all the necessary details for each source: contact details, website, suppliers, other available products, etc.

b. Kosher info – Discover who certifies each product, what is its actual kosher status (year round, Passover, etc.), and all the information relevant to the various kosher certifying organizations.

c. Technical data – Find all the details you need about a specific raw material or kosher ingredient, including additive E-numbers, FEMA numbers, CAS numbers, trade names, alternate chemical or botanical names, ingredient categories, etc., to help you narrow down your search.

2. What is kosher?

For detailed information on kashrut, click here.

3. Does Kosher Master guarantee that its information is correct?

Although our data is based on documented sources, changes in the industry occur continuously. However, Kosher Master makes every effort to provide the most accurate, up to date information possible and to keep up with the dynamic pace of modern industrial food production.

4. How can I speak to a representative of Kosher Master?

Just fill out the "Contact Us" form with a few words describing the subject of your interest, and we will contact you in return. To fill out the form, click here.

5. I am having a problem using the database. How can I get help?

We suggest that you first watch our demo on the home page, and then look in the "help" section for the relevant information. If you still have a problem, please e-mail us with a brief description of your problem, and we will contact you and have you up and running as quickly as possible.

6. I would like to be added to your database, how can I do so?

Just fill out a brief online form and we will verify your company information with you and then ensure that our users have direct access to all the details. No charge. Fill out the form now, by clicking here.

7. Do you offer special discounts on Kosher Master subscriptions?

We offer an annual subscription at a reasonable, modest price to all of our users. To discuss special rates for multi-user licenses, please contact us.

8. I have discovered a bug/incorrect information in the database. How can I report it?

We appreciate your efforts to help us to improve our service to you and others. Please fill out the contact form and describe the issue which requires our attention. To contact us now, click here.

9. If it’s not in your database, does that mean it does not exist?

Our goal is for our database to be as complete as is humanly possible, and therefore we are continually adding new information. If you don't find the product, company or kosher certifying organization that you are interested in, please contact us and we will try to solve your problem.
 
10. If it's in your database, does that mean that our company's kosher certifying organization will accept it?
 
All of the rabbinical certifying organizations and their products listed in the database are legitimate. However their inclusion in the database is in no way a recommendation of their relative abilities or acceptability. The final authority for the acceptance of the kosher certification of a specific ingredient is the end user's own kosher certifying organization.
 
11. I am planning to enter the kosher manufacturing business. How can Kosher Master help me?

A professional consultation with the Kosher Master lets you take advantage of our long-term experience in industrial food manufacturing in general, and in the kosher aspects in particular, to get a head start in kosher manufacturing. Besides receiving the solutions that that best fit your specific needs, you will also benefit from our close personal contacts with the staffs of major kosher certifying organizations around the world. This can ease your introduction to the wide range of issues involved and help you develop positive relations with the organization appropriate for you, your company and its products.

Just fill in your contact details in the form above to the right and we will contact you to arrange a consultation.

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04/10/2010 - מאמר בנושא תעשיית שמן ושומנים
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New! For Subscribers Only!!
Actual kosher certificates are available for viewing and downloading from the Kosher Master database

חדש! למנויים בלבד!!
מעתה ניתן לצפות בכ 1000 תעודות כשרות מעודכנות במאגר המידע.

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